.conversation-page{--cv-bg:#f4f4f6;--cv-panel:#fff;--cv-border:#e6e6ea;--cv-text:#18181b;--cv-muted:#6b6b72;--cv-soft:#f8f8fa;--cv-soft-strong:#f0f0f3;--cv-copper:#b05e2e;--cv-copper-hover:#934b25;--cv-copper-soft:#f7ede7;--cv-success:#3d8b5f;background:var(--cv-bg);height:100dvh;min-height:0;color:var(--cv-text);font-family:Manrope,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;overflow:hidden}.conversation-page *{box-sizing:border-box;letter-spacing:0}.conversation-page button,.conversation-page input,.conversation-page textarea,.conversation-page select{font-family:inherit}.conversation-loading,.conversation-login-wrap{place-items:center;padding:24px;display:grid}.conversation-login-card{border:1px solid var(--cv-border);background:var(--cv-panel);border-radius:12px;width:min(100%,400px);padding:40px;box-shadow:0 18px 50px #18181b12}.conversation-login-mark,.conversation-brand-dot{background:var(--cv-copper);color:var(--cv-panel);border-radius:50%;place-items:center;font-weight:750;display:grid}.conversation-login-mark{width:44px;height:44px;margin-bottom:28px;font-size:20px}.conversation-login-card h1{font-size:25px;font-weight:700}.conversation-login-card>p{color:var(--cv-muted);margin:5px 0 30px;font-size:14px}.conversation-login-card label{margin-top:18px;display:block}.conversation-login-card label span{color:var(--cv-muted);margin-bottom:8px;font-size:12px;font-weight:600;display:block}.conversation-page input,.conversation-page textarea{border-color:var(--cv-border);background:var(--cv-panel);color:var(--cv-text);box-shadow:none}.conversation-page input:focus-visible,.conversation-page textarea:focus-visible,.conversation-page select:focus{border-color:var(--cv-copper);outline:2px solid color-mix(in srgb,var(--cv-copper) 18%,transparent);outline-offset:1px}.conversation-login-card .conversation-primary-button{width:100%;margin-top:24px}.conversation-primary-button{background:var(--cv-copper);color:var(--cv-panel);border:0;box-shadow:0 2px 8px #b05e2e2e}.conversation-primary-button:hover{background:var(--cv-copper-hover);color:var(--cv-panel)}.conversation-topbar{border-bottom:1px solid var(--cv-border);background:#fffffff5;justify-content:space-between;align-items:center;height:60px;padding:0 18px;display:flex}.conversation-topbar h1{font-size:15px;font-weight:750}.conversation-brand{align-items:center;gap:28px;display:flex}.conversation-brand nav{gap:4px;display:flex}.conversation-brand nav button{height:34px;color:var(--cv-muted);border-radius:7px;gap:7px;font-size:11px}.conversation-brand nav button svg,.conversation-logout svg{width:15px}.conversation-brand nav button.is-active{background:var(--cv-soft-strong);color:var(--cv-text)}.conversation-brand nav b{background:var(--cv-copper-soft);min-width:19px;height:19px;color:var(--cv-copper);border-radius:999px;place-items:center;font-size:9px;display:grid}.conversation-logout{color:var(--cv-muted);font-size:11px}.conversation-mobile-nav{display:none}.conversation-inbox{background:var(--cv-panel);grid-template-rows:minmax(0,1fr);grid-template-columns:205px minmax(285px,335px) minmax(420px,1fr) minmax(260px,300px);height:calc(100dvh - 60px);min-height:0;display:grid;overflow:hidden}.conversation-login-mascot{background:var(--cv-copper-soft);border-radius:50%;place-items:center;width:80px;height:80px;margin:0 auto 24px;display:grid;overflow:hidden}.conversation-login-mascot img{object-fit:contain;width:76px;height:76px;display:block}.conversation-login-card h1,.conversation-login-card>p{text-align:center}.conversation-queues{border-right:1px solid var(--cv-border);background:var(--cv-soft);min-width:0;padding:16px 10px;overflow-y:auto}.conversation-queue-title{align-items:center;gap:10px;padding:2px 8px 19px;display:flex}.conversation-brand-dot{width:34px;height:34px;font-size:14px}.conversation-queue-title div{flex-direction:column;display:flex}.conversation-queue-title strong{font-size:13px}.conversation-queue-title small{color:var(--cv-muted);font-size:9px}.conversation-queue-section+.conversation-queue-section{margin-top:22px}.conversation-queue-section h2{color:var(--cv-muted);text-transform:uppercase;padding:0 10px 7px;font-size:9px;font-weight:800}.conversation-queue-section>div{gap:2px;display:grid}.conversation-queue-section button{width:100%;height:31px;color:var(--cv-muted);text-align:left;border-radius:7px;grid-template-columns:17px minmax(0,1fr) auto;justify-content:start;gap:7px;padding:0 9px;font-size:10px;display:grid}.conversation-queue-section button:hover,.conversation-queue-section button.is-active{background:var(--cv-panel);color:var(--cv-text)}.conversation-queue-section button svg{width:13px}.conversation-queue-section button span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.conversation-queue-section button b{min-width:18px;color:var(--cv-muted);text-align:right;font-size:9px}.conversation-queue-section button b.is-alert{color:#fff;background:#c7443d;border-radius:999px;place-items:center;height:18px;display:grid}.queue-dot{background:var(--cv-muted);border-radius:50%;width:8px;height:8px;margin-left:2px}.queue-dot.is-rastreio{background:#3781b8}.queue-dot.is-cancelamento{background:#c7443d}.queue-dot.is-financeiro{background:#8653a7}.queue-dot.is-produto{background:#bf6b24}.queue-dot.is-assinatura{background:#32816a}.queue-avatar{background:var(--cv-soft-strong);width:17px;height:17px;color:var(--cv-muted);border-radius:50%;place-items:center;font-size:6px;font-style:normal;font-weight:800;display:grid}.conversation-list-panel{border-right:1px solid var(--cv-border);background:var(--cv-panel);flex-direction:column;min-width:0;display:flex}.conversation-list-head{border-bottom:1px solid var(--cv-border);padding:15px 13px 12px}.conversation-list-head>div{align-items:center;gap:7px;margin-bottom:11px;display:flex}.conversation-list-head h2{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:750;overflow:hidden}.conversation-list-head>div>span{background:var(--cv-soft-strong);min-width:21px;height:21px;color:var(--cv-muted);border-radius:999px;place-items:center;font-size:9px;display:grid}.conversation-search{display:block;position:relative}.conversation-search>svg{z-index:1;width:14px;color:var(--cv-muted);position:absolute;top:9px;left:10px}.conversation-search input{background:var(--cv-soft);border-radius:8px;height:34px;padding-left:32px;font-size:10px}.conversation-items{flex:1;min-height:0;padding:6px;overflow-y:auto}.conversation-list-loader{color:var(--cv-copper);margin:42px auto;display:block}.conversation-item{text-align:left;white-space:normal;border:1px solid #0000;border-radius:9px;grid-template-columns:38px minmax(0,1fr);align-items:start;gap:9px;width:100%;height:auto;min-height:113px;padding:11px 9px;display:grid}.conversation-item+.conversation-item{margin-top:2px}.conversation-item:hover{background:var(--cv-soft)}.conversation-item.is-selected{background:var(--cv-copper-soft);border-color:#e6d3c7}.conversation-item.is-unread{background:#fbfbfc}.conversation-avatar{color:#fff;border-radius:50%;flex:none;place-items:center;width:38px;height:38px;font-size:10px;font-weight:750;display:grid}.conversation-avatar.tone-copper{background:#b05e2e}.conversation-avatar.tone-sage{background:#4f875d}.conversation-avatar.tone-blue{background:#397bac}.conversation-avatar.tone-violet{background:#7b5bac}.conversation-avatar.tone-rose{background:#a85968}.conversation-avatar.tone-gold{background:#a77a2c}.conversation-avatar.is-large{width:54px;height:54px;font-size:15px}.conversation-item-body{flex-direction:column;gap:5px;min-width:0;display:flex}.conversation-item-top{justify-content:space-between;align-items:center;gap:5px;display:flex}.conversation-item-top strong{min-width:0;color:var(--cv-text);text-overflow:ellipsis;white-space:nowrap;align-items:center;font-size:11px;display:flex;overflow:hidden}.conversation-item-top time{color:var(--cv-muted);flex:none;font-size:8px}.conversation-unread-dot{background:var(--cv-copper);border-radius:50%;flex:none;width:7px;height:7px;margin-right:5px}.conversation-preview{color:var(--cv-muted);text-overflow:ellipsis;white-space:nowrap;font-size:9px;font-weight:500;line-height:1.4;overflow:hidden}.conversation-item-meta,.conversation-item-foot{align-items:center;gap:5px;min-width:0;display:flex}.conversation-item-meta em{border-left:1px solid var(--cv-border);color:var(--cv-muted);text-transform:capitalize;padding-left:5px;font-size:8px;font-style:normal}.conversation-item-foot{justify-content:space-between}.conversation-item-foot>small{color:var(--cv-muted);text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}.problem-pill{border-radius:999px;width:fit-content;padding:3px 6px;font-size:8px;font-style:normal;font-weight:750;display:inline-flex}.problem-pill.is-rastreio{color:#276798;background:#e8f2fc}.problem-pill.is-cancelamento{color:#a6312b;background:#fbe8e6}.problem-pill.is-financeiro{color:#75449a;background:#f2eafb}.problem-pill.is-produto{color:#a95b18;background:#fff0df}.problem-pill.is-assinatura{color:#26705a;background:#e5f4ef}.problem-pill.is-duvida{background:var(--cv-soft-strong);color:var(--cv-muted)}.conversation-sla{color:var(--cv-muted);flex:none;align-items:center;gap:4px;font-size:8px;font-weight:700;display:inline-flex}.conversation-sla i{border-radius:50%;width:7px;height:7px}.conversation-sla.is-green i{background:#42a66a}.conversation-sla.is-yellow i{background:#dda42c}.conversation-sla.is-red i{background:#d3463e}.conversation-list-empty,.conversation-empty{height:100%;min-height:240px;color:var(--cv-muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:24px;display:flex}.conversation-list-empty svg,.conversation-empty svg{opacity:.55;width:28px}.conversation-list-empty strong,.conversation-empty h3{color:var(--cv-text);font-size:12px}.conversation-list-empty span,.conversation-empty p{font-size:10px}.conversation-thread{border-right:1px solid var(--cv-border);background:var(--cv-panel);flex-direction:column;min-width:0;height:100%;min-height:0;max-height:100%;display:flex;overflow:hidden}.conversation-thread-head{border-bottom:1px solid var(--cv-border);flex:none;justify-content:space-between;align-items:center;gap:12px;min-height:78px;padding:12px 14px;display:flex}.conversation-person{align-items:center;gap:10px;min-width:0;display:flex}.conversation-person>div{min-width:0}.conversation-thread-head h2{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:750;overflow:hidden}.conversation-thread-head p{max-width:340px;color:var(--cv-muted);text-overflow:ellipsis;white-space:nowrap;margin-top:2px;font-size:9px;overflow:hidden}.conversation-thread-head .conversation-sla{margin-top:5px}.conversation-actions{flex-wrap:wrap;flex:none;justify-content:flex-end;gap:5px;display:flex}.conversation-actions button{border-radius:7px;gap:5px;height:30px;padding:0 9px;font-size:9px}.conversation-actions svg{width:13px}.conversation-mobile-back{display:none}.conversation-messages{overscroll-behavior:contain;background:var(--cv-soft);flex:1 1 0;min-height:0;overflow:hidden auto}.conversation-message-content{flex-direction:column;gap:13px;padding:20px;display:flex}.conversation-message-row{flex-direction:column;width:100%;max-width:84%;display:flex}.conversation-message-row.is-cliente{margin-right:auto}.conversation-message-row.is-seu_ze,.conversation-message-row.is-atendente{margin-left:auto}.conversation-bubble{border:1px solid var(--cv-border);background:var(--cv-panel);width:fit-content;max-width:100%;color:var(--cv-text);border-radius:11px 11px 11px 4px;padding:10px 12px;box-shadow:0 2px 8px #18181b0a}.conversation-bubble.is-seu_ze{background:var(--cv-copper-soft);border-color:#ead8cc;border-radius:11px 11px 4px}.conversation-bubble.is-atendente{border-color:var(--cv-copper);background:var(--cv-copper);color:#fff;border-radius:11px 11px 4px}.conversation-message-label{color:var(--cv-copper);text-transform:uppercase;margin-bottom:4px;font-size:8px;font-weight:800;display:block}.conversation-bubble.is-atendente .conversation-message-label{color:#fff;opacity:.8}.conversation-bubble.is-cliente .conversation-message-label{color:var(--cv-muted)}.conversation-bubble p{white-space:pre-wrap;font-size:11px;line-height:1.55}.conversation-bubble time{opacity:.55;text-align:right;margin-top:5px;font-size:8px;display:block}.conversation-save-knowledge{width:100%;height:25px;color:inherit;opacity:.78;justify-content:flex-start;margin-top:6px;padding:0;font-size:8px}.conversation-save-knowledge svg{width:11px}.conversation-reply{z-index:2;border-top:1px solid var(--cv-border);background:var(--cv-panel);flex:none;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:8px;padding:10px 12px;display:grid;position:relative;box-shadow:0 -6px 18px #18181b0a}.conversation-reply form{border:1px solid var(--cv-border);background:var(--cv-soft);border-radius:10px;align-items:flex-end;gap:7px;min-width:0;padding:4px;display:flex}.conversation-reply textarea{resize:none;background:0 0;border:0;min-height:42px;max-height:120px;font-size:11px}.conversation-send-button{background:var(--cv-copper);color:#fff;border-radius:8px;flex:none;gap:5px;width:auto;height:34px;padding:0 11px;font-size:9px}.conversation-send-button svg{width:13px}.conversation-send-button:hover{background:var(--cv-copper-hover);color:#fff}.conversation-composer-tools{align-items:center;gap:3px;display:flex}.conversation-composer-tools button{height:34px;color:var(--cv-muted);border-radius:7px;gap:5px;padding:0 8px;font-size:9px}.conversation-composer-tools button svg{width:12px}.conversation-composer-tools button.is-active{color:#765900;background:#fff1b9}.conversation-composer-tools .conversation-canned-trigger{color:var(--cv-copper)}.conversation-profile{background:var(--cv-panel);min-width:0;padding:18px 16px;font-size:10px;overflow-y:auto}.conversation-profile-identity{text-align:center;justify-items:center;padding:3px 0 5px;display:grid}.conversation-profile-identity h2{margin-top:9px;font-size:12px;font-weight:750}.conversation-profile-identity p{background:var(--cv-soft-strong);color:var(--cv-muted);border-radius:999px;margin-top:3px;padding:3px 7px;font-size:8px}.conversation-profile-identity p.is-subscriber{color:#2e7650;background:#e5f4eb}.conversation-profile section+section{border-top:1px solid var(--cv-border);margin-top:18px;padding-top:16px}.conversation-section-title{align-items:center;gap:6px;margin-bottom:10px;display:flex}.conversation-section-title svg{width:13px}.conversation-section-title strong,.conversation-profile section>strong{text-transform:uppercase;font-size:9px;font-weight:800}.conversation-profile dl>div{border-bottom:1px solid var(--cv-border);grid-template-columns:minmax(72px,.8fr) minmax(0,1.25fr);gap:8px;padding:7px 0;display:grid}.conversation-profile dt{color:var(--cv-muted);font-size:9px}.conversation-profile dd{overflow-wrap:anywhere;text-align:right;font-size:9px;font-weight:650}.conversation-tracking{width:100%;height:31px;color:var(--cv-copper);margin-top:10px;font-size:9px}.conversation-routing{gap:9px;display:grid}.conversation-routing label{gap:5px;display:grid}.conversation-routing label span{color:var(--cv-muted);font-size:8px;font-weight:650}.conversation-routing select{border:1px solid var(--cv-border);background:var(--cv-panel);width:100%;height:32px;color:var(--cv-text);border-radius:7px;padding:0 8px;font-size:9px}.conversation-tag-list,.conversation-tag-suggestions{flex-wrap:wrap;gap:4px;display:flex}.conversation-tag-list button{background:var(--cv-soft-strong);height:24px;color:var(--cv-muted);border-radius:999px;padding:0 7px;font-size:8px}.conversation-add-tag{gap:5px;margin-top:8px;display:flex}.conversation-add-tag input{height:31px;font-size:9px}.conversation-add-tag button{width:31px;height:31px}.conversation-tag-suggestions{margin-top:5px}.conversation-tag-suggestions button{height:23px;color:var(--cv-muted);padding:0 5px;font-size:8px}.conversation-previous{gap:5px;margin-top:8px;display:grid}.conversation-previous button{height:auto;color:var(--cv-muted);text-align:left;text-overflow:ellipsis;white-space:nowrap;padding:7px;font-size:8px;display:block;overflow:hidden}.conversation-previous p{color:var(--cv-muted);font-size:9px}.conversation-empty.is-profile{min-height:100%}.conversation-learning{min-height:calc(100dvh - 60px);padding:30px}.conversation-learning-head,.conversation-learning-tabs,.conversation-learning-list,.conversation-knowledge-grid{max-width:1100px;margin-left:auto;margin-right:auto}.conversation-learning-head{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.conversation-learning-head h2{font-size:22px;font-weight:750}.conversation-learning-head p{color:var(--cv-muted);font-size:12px}.conversation-learning-tabs{border-bottom:1px solid var(--cv-border);gap:5px;margin-bottom:16px;display:flex}.conversation-learning-tabs button{color:var(--cv-muted);border-radius:0;font-size:11px}.conversation-learning-tabs button.is-active{border-bottom:2px solid var(--cv-copper);color:var(--cv-copper)}.conversation-learning-tabs b{margin-left:5px}.conversation-learning-list,.conversation-knowledge-grid{gap:11px;display:grid}.conversation-knowledge-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.conversation-learning-card{border:1px solid var(--cv-border);background:var(--cv-panel);border-radius:10px;padding:18px;box-shadow:0 3px 14px #18181b08}.conversation-learning-card.is-disabled{opacity:.55}.conversation-learning-card-head{justify-content:space-between;margin-bottom:10px;display:flex}.conversation-learning-card-head span,.conversation-learning-card-head i{background:var(--cv-copper-soft);color:var(--cv-copper);border-radius:999px;padding:3px 7px;font-size:8px;font-style:normal}.conversation-learning-card-head time{color:var(--cv-muted);font-size:9px}.conversation-learning-card h3{font-size:13px;font-weight:700}.conversation-learning-card>p{color:var(--cv-muted);margin-top:8px;font-size:11px;line-height:1.5}.conversation-learning-actions{justify-content:flex-end;gap:7px;margin-top:15px;display:flex}.conversation-learning-actions button{height:32px;font-size:10px}.conversation-learning-empty{min-height:300px;color:var(--cv-muted);place-content:center;justify-items:center;gap:7px;display:grid}.conversation-learning-overlay{z-index:50;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#18181b42;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.conversation-learning-form{border:1px solid var(--cv-border);background:var(--cv-panel);border-radius:12px;width:min(100%,620px);padding:22px;box-shadow:0 24px 70px #18181b26}.conversation-learning-form header{justify-content:space-between;margin-bottom:16px;display:flex}.conversation-learning-form h2{font-size:17px;font-weight:750}.conversation-learning-form header p{color:var(--cv-muted);font-size:11px}.conversation-learning-form label{margin-top:12px;display:block}.conversation-learning-form label span{color:var(--cv-muted);margin-bottom:5px;font-size:10px;display:block}.conversation-learning-form textarea{resize:vertical}.conversation-learning-form label:nth-of-type(3) textarea{min-height:110px}@media(max-width:1180px){.conversation-inbox{grid-template-columns:180px minmax(270px,310px) minmax(390px,1fr) 260px}.conversation-actions button{padding:0 7px}.conversation-actions button svg{display:none}}@media(max-width:860px){.conversation-topbar{height:56px;padding:0 12px}.conversation-brand{gap:10px}.conversation-brand h1{display:none}.conversation-logout{width:34px;padding:0;font-size:0}.conversation-mobile-nav{border-bottom:1px solid var(--cv-border);background:var(--cv-panel);grid-template-columns:repeat(4,1fr);height:44px;padding:5px;display:grid}.conversation-mobile-nav button{height:33px;color:var(--cv-muted);border-radius:7px;font-size:9px}.conversation-mobile-nav button.is-active{background:var(--cv-copper-soft);color:var(--cv-copper)}.conversation-inbox{height:calc(100dvh - 100px);min-height:0;display:block}.conversation-inbox>*{border:0;width:100%;height:100%;display:none}.conversation-inbox.mobile-filas .conversation-queues{display:block}.conversation-inbox.mobile-lista .conversation-list-panel,.conversation-inbox.mobile-conversa .conversation-thread{display:flex}.conversation-inbox.mobile-perfil .conversation-profile{display:block}.conversation-queues{padding:18px 14px}.conversation-queue-section button{height:37px;font-size:11px}.conversation-list-head{padding:14px}.conversation-item{min-height:106px}.conversation-thread-head{align-items:flex-start;padding:10px}.conversation-thread-head .conversation-avatar{display:none}.conversation-mobile-back{width:30px;height:30px;display:flex}.conversation-actions{max-width:165px}.conversation-actions button{height:28px;font-size:8px}.conversation-thread-head p{max-width:180px}.conversation-message-content{padding:16px 12px}.conversation-message-row{max-width:92%}.conversation-profile{padding:20px}.conversation-profile dl>div{padding:10px 0}.conversation-profile dt,.conversation-profile dd{font-size:10px}.conversation-learning{padding:20px 12px}.conversation-learning-head{align-items:flex-start;gap:10px}.conversation-learning-head h2{font-size:18px}.conversation-knowledge-grid{grid-template-columns:1fr}.conversation-learning-form{padding:18px}}@media(prefers-reduced-motion:reduce){.conversation-page *,.conversation-page :before,.conversation-page :after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.conversation-message-row.is-nota{max-width:92%;margin:0 auto}.conversation-bubble.is-nota{width:100%;box-shadow:none;color:#544514;background:#fff8d9;border-color:#e8ce82;border-radius:8px}.conversation-bubble.is-nota .conversation-message-label{color:#8c6b0b}.conversation-note-author{color:#8c6b0b;margin-top:7px;font-size:8px;display:block}.conversation-reply{padding-top:8px}.conversation-reply.is-note{background:#fffdf3}.conversation-composer-tabs{align-items:center;gap:3px;margin-bottom:6px;display:flex}.conversation-composer-tabs button{height:27px;color:var(--cv-muted);border-radius:6px;gap:5px;padding:0 8px;font-size:9px}.conversation-composer-tabs button svg{width:12px}.conversation-composer-tabs button.is-active{background:var(--cv-soft-strong);color:var(--cv-text)}.conversation-reply.is-note .conversation-composer-tabs button.is-active{color:#765900;background:#fff1b9}.conversation-composer-tabs .conversation-canned-trigger{color:var(--cv-copper);margin-left:auto}.conversation-reply.is-note form{background:#fff8d9;border-color:#e8ce82}.conversation-reply.is-note .conversation-send-button{background:#a77a13}.conversation-modal-backdrop{z-index:60;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#18181b47;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.conversation-canned-picker,.conversation-close-dialog{border:1px solid var(--cv-border);background:var(--cv-panel);border-radius:12px;width:min(100%,560px);max-height:min(720px,86dvh);overflow:hidden;box-shadow:0 24px 70px #18181b29}.conversation-canned-picker>header,.conversation-close-dialog>header{justify-content:space-between;align-items:flex-start;padding:18px;display:flex}.conversation-canned-picker h2,.conversation-close-dialog h2{font-size:16px;font-weight:750}.conversation-canned-picker header p,.conversation-close-dialog header p{color:var(--cv-muted);margin-top:2px;font-size:10px}.conversation-canned-picker>.conversation-search{margin:0 18px 12px}.conversation-canned-picker>div:last-child{gap:4px;max-height:510px;padding:0 10px 12px;display:grid;overflow-y:auto}.conversation-canned-picker>div:last-child button{text-align:left;white-space:normal;border:1px solid #0000;border-radius:8px;flex-direction:column;align-items:flex-start;gap:4px;height:auto;min-height:72px;padding:10px;display:flex}.conversation-canned-picker>div:last-child button:hover{border-color:var(--cv-border);background:var(--cv-soft)}.conversation-canned-picker strong{font-size:11px}.conversation-canned-picker span{color:var(--cv-muted);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:9px;line-height:1.45;display:-webkit-box;overflow:hidden}.conversation-canned-picker small{background:var(--cv-soft-strong);color:var(--cv-muted);border-radius:999px;padding:2px 6px;font-size:8px}.conversation-close-dialog{max-width:430px;padding-bottom:16px}.conversation-close-dialog>label{padding:0 18px;display:block}.conversation-close-dialog>label span{color:var(--cv-muted);margin-bottom:7px;font-size:9px;display:block}.conversation-close-dialog>footer{justify-content:flex-end;gap:7px;padding:16px 18px 0;display:flex}.conversation-close-dialog>footer button{height:34px;font-size:10px}.conversation-canned-admin .conversation-learning-card{flex-direction:column;min-height:190px;display:flex}.conversation-canned-admin .conversation-learning-card>p{flex:1}.conversation-canned-admin .conversation-learning-card svg{width:14px}@media(max-width:860px){.conversation-brand nav{max-width:calc(100vw - 48px);overflow-x:auto}.conversation-brand nav button{flex:none;padding:0 7px;font-size:9px}.conversation-reply{padding:8px 10px max(8px,env(safe-area-inset-bottom));grid-template-columns:1fr}.conversation-composer-tools{justify-content:flex-end}.conversation-composer-tools button{height:30px;font-size:8px}.conversation-canned-picker{max-height:82dvh}.conversation-canned-picker>div:last-child{max-height:58dvh}}.conversation-closure-data{border-top:1px solid var(--cv-border);margin-top:12px;padding-top:10px}.conversation-closure-data div{justify-content:space-between;gap:12px;padding:3px 0;display:flex}.conversation-closure-data dt{color:var(--cv-muted);font-size:8px}.conversation-closure-data dd{text-align:right;font-size:9px}.conversation-actions .conversation-cancel-button{color:#aa302a;border-color:#e5b9b6}.conversation-actions .conversation-cancel-button:hover:not(:disabled){color:#8d2621;background:#fbe8e6;border-color:#c7443d}.conversation-cancellation-dialog{border:1px solid var(--cv-border);background:var(--cv-panel);border-radius:12px;width:min(100%,520px);max-height:min(760px,90dvh);overflow-y:auto;box-shadow:0 24px 70px #18181b29}.conversation-cancellation-dialog>header{border-bottom:1px solid var(--cv-border);justify-content:space-between;align-items:flex-start;padding:18px;display:flex}.conversation-cancellation-dialog h2{font-size:16px;font-weight:750}.conversation-cancellation-dialog header p{color:var(--cv-muted);margin-top:2px;font-size:10px}.conversation-cancellation-steps{grid-template-columns:28px 1fr 28px 1fr 28px;align-items:center;padding:16px 22px 4px;display:grid}.conversation-cancellation-steps i{border:1px solid var(--cv-border);background:var(--cv-panel);width:28px;height:28px;color:var(--cv-muted);border-radius:50%;place-items:center;font-size:10px;font-style:normal;font-weight:800;display:grid}.conversation-cancellation-steps i.is-active{border-color:var(--cv-copper);background:var(--cv-copper);color:var(--cv-panel)}.conversation-cancellation-steps span{background:var(--cv-border);height:1px}.conversation-cancellation-body{padding:18px}.conversation-cancellation-body h3{margin-bottom:13px;font-size:14px;font-weight:750}.conversation-cancellation-reasons{grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;display:grid}.conversation-cancellation-reasons button{white-space:normal;text-align:left;justify-content:flex-start;height:auto;min-height:39px;font-size:10px}.conversation-cancellation-reasons button.is-selected{border-color:var(--cv-copper);background:var(--cv-copper-soft);color:var(--cv-copper)}.conversation-cancellation-body>label{margin-top:16px;display:block}.conversation-cancellation-body>label span{color:var(--cv-muted);margin-bottom:6px;font-size:9px;display:block}.conversation-cancellation-body textarea{resize:vertical;min-height:82px;font-size:11px}.conversation-cancellation-body>footer{justify-content:flex-end;gap:7px;margin-top:18px;display:flex}.conversation-cancellation-body>footer button{height:34px;font-size:10px}.conversation-cancellation-summary{border:1px solid var(--cv-border);background:var(--cv-soft);border-radius:8px;padding:10px 12px}.conversation-cancellation-summary dl>div{grid-template-columns:90px minmax(0,1fr);gap:10px;padding:5px 0;display:grid}.conversation-cancellation-summary dt{color:var(--cv-muted);font-size:9px}.conversation-cancellation-summary dd{overflow-wrap:anywhere;text-align:right;font-size:10px;font-weight:650}.conversation-cancellation-warning,.conversation-cancellation-error,.conversation-cancellation-manual{border-radius:8px;align-items:flex-start;gap:9px;margin-top:12px;padding:11px;font-size:10px;line-height:1.45;display:flex}.conversation-cancellation-warning{color:#6f570d;background:#fff8d9;border:1px solid #e8ce82}.conversation-cancellation-error{color:#9d2f29;background:#fff0ef;border:1px solid #edb3af}.conversation-cancellation-manual{color:#6f570d;background:#fff8d9;border:1px solid #e8ce82}.conversation-cancellation-warning svg,.conversation-cancellation-error svg,.conversation-cancellation-manual svg,.conversation-result-item svg{flex:none;width:16px}.conversation-cancellation-manual strong{font-size:10px}.conversation-cancellation-manual p{margin-top:2px}.conversation-result-item{border-bottom:1px solid var(--cv-border);align-items:center;gap:9px;padding:10px 2px;font-size:10px;display:flex}.conversation-result-item.is-ok svg{color:var(--cv-success)}.conversation-result-item.is-pending svg{color:#b07b15}.conversation-result-item span{overflow-wrap:anywhere}@media(max-width:860px){.conversation-cancellation-dialog{max-height:88dvh}.conversation-cancellation-reasons{grid-template-columns:1fr}.conversation-cancellation-body{padding:15px}.conversation-actions .conversation-cancel-button{max-width:112px}}.conversation-users{height:calc(100dvh - 60px);padding:30px;overflow-y:auto}.conversation-users-head,.conversation-users-list{max-width:980px;margin-left:auto;margin-right:auto}.conversation-users-head{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.conversation-users-head h2{font-size:22px;font-weight:750}.conversation-users-head p{color:var(--cv-muted);font-size:12px}.conversation-users-list{gap:8px;display:grid}.conversation-users-list article{border:1px solid var(--cv-border);background:var(--cv-panel);border-radius:8px;grid-template-columns:36px minmax(0,1fr) auto auto auto;align-items:center;gap:12px;padding:12px;display:grid}.conversation-user-icon{background:var(--cv-copper-soft);width:36px;height:36px;color:var(--cv-copper);border-radius:50%;place-items:center;display:grid}.conversation-user-icon svg{width:17px}.conversation-users-list article>div{flex-direction:column;min-width:0;display:flex}.conversation-users-list strong{font-size:11px}.conversation-users-list small{color:var(--cv-muted);text-overflow:ellipsis;font-size:9px;overflow:hidden}.conversation-role-badge,.conversation-users-list .is-active,.conversation-users-list .is-inactive{border-radius:999px;padding:4px 8px;font-size:8px;font-weight:700}.conversation-role-badge{background:var(--cv-soft-strong);color:var(--cv-muted)}.conversation-users-list .is-active{color:#2e7650;background:#e5f4eb}.conversation-users-list .is-inactive{color:#a6312b;background:#fbe8e6}.conversation-user-form{border:1px solid var(--cv-border);background:var(--cv-panel);border-radius:10px;width:min(100%,680px);max-height:90dvh;padding:22px;overflow-y:auto;box-shadow:0 24px 70px #18181b26}.conversation-user-form>header{justify-content:space-between;margin-bottom:15px;display:flex}.conversation-user-form h2{font-size:17px;font-weight:750}.conversation-user-form header p{color:var(--cv-muted);font-size:10px}.conversation-user-form>label{margin-top:11px;display:block}.conversation-user-form>label>span{color:var(--cv-muted);margin-bottom:5px;font-size:9px;display:block}.conversation-user-form select{border:1px solid var(--cv-border);background:var(--cv-panel);border-radius:7px;width:100%;height:38px;padding:0 10px;font-size:10px}.conversation-user-form fieldset{border:1px solid var(--cv-border);border-radius:8px;margin-top:16px;padding:12px}.conversation-user-form legend{align-items:center;gap:5px;padding:0 5px;font-size:10px;font-weight:750;display:flex}.conversation-user-form legend svg{width:14px}.conversation-user-form fieldset>div{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 16px;display:grid}.conversation-user-check{color:var(--cv-text);align-items:center;gap:7px;font-size:9px;display:flex!important}.conversation-user-check input{width:14px;height:14px;accent-color:var(--cv-copper)}.conversation-password-row{gap:6px;display:flex}.conversation-password-row input{min-width:0}.conversation-password-row button{flex:none;gap:5px}.conversation-password-row svg{width:13px}.conversation-user-form>footer{align-items:center;gap:7px;margin-top:20px;display:flex}.conversation-user-form>footer>span{flex:1}.conversation-whatsapp{color:#26705a;border-color:#a7d8bb;width:100%;height:31px;margin-top:10px;font-size:9px}.conversation-whatsapp svg{width:13px}.conversation-required-password{padding-bottom:16px}.conversation-required-password>label+label{margin-top:12px}@media(max-width:860px){.conversation-users{height:calc(100dvh - 56px);padding:20px 12px}.conversation-users-head{align-items:flex-start;gap:10px}.conversation-users-head h2{font-size:18px}.conversation-users-list article{grid-template-columns:36px minmax(0,1fr) auto}.conversation-users-list article>span:nth-of-type(n+2){display:none}.conversation-user-form{padding:16px}.conversation-user-form fieldset>div{grid-template-columns:1fr}.conversation-user-form>footer,.conversation-password-row{flex-wrap:wrap}.conversation-password-row input{flex-basis:100%}}.conversation-approval-card{width:min(100%,520px);color:var(--cv-text);background:#fffdf3;border:1px solid #e8ce82;border-radius:8px;margin:0 auto;padding:13px;box-shadow:0 3px 12px #18181b0d}.conversation-approval-card>header{justify-content:space-between;align-items:center;gap:10px;display:flex}.conversation-approval-card>header span{color:#765900;text-transform:uppercase;align-items:center;gap:6px;font-size:9px;font-weight:800;display:flex}.conversation-approval-card>header svg{width:14px}.conversation-approval-card>header strong{color:#765900;background:#fff1b9;border-radius:999px;padding:4px 7px;font-size:8px}.conversation-approval-card>p{margin-top:9px;font-size:11px;line-height:1.5}.conversation-approval-card dl{border-top:1px solid #eddfad;grid-template-columns:repeat(2,minmax(0,1fr));gap:6px 14px;margin-top:10px;padding-top:8px;display:grid}.conversation-approval-card dl>div{justify-content:space-between;gap:8px;display:flex}.conversation-approval-card dt{color:var(--cv-muted);font-size:8px}.conversation-approval-card dd{text-align:right;font-size:9px;font-weight:700}.conversation-approval-card>footer{color:var(--cv-muted);align-items:center;gap:6px;margin-top:11px;font-size:9px;display:flex}.conversation-approval-card>footer svg{width:14px}.conversation-approval-card .conversation-approval-actions{justify-content:flex-end}.conversation-approval-actions button{gap:5px;height:31px;font-size:9px}.conversation-approval-card.is-aprovada{background:#f3fbf6;border-color:#a7d8bb}.conversation-approval-card.is-aprovada>header span,.conversation-approval-card.is-aprovada>footer{color:#26705a}.conversation-approval-card.is-aprovada>header strong{color:#26705a;background:#e5f4eb}.conversation-approval-card.is-recusada{background:#fff7f6;border-color:#edb3af}.conversation-approval-card.is-recusada>header span,.conversation-approval-card.is-recusada>footer{color:#9d2f29}.conversation-approval-card.is-recusada>header strong{color:#9d2f29;background:#fbe8e6}@media(max-width:860px){.conversation-approval-card{padding:11px}.conversation-approval-card dl{grid-template-columns:1fr}}.conversation-approval-card.is-efetivado_com_pendencia{background:#fff8ef;border-color:#e5a864}.conversation-approval-card.is-efetivado_com_pendencia>header span,.conversation-approval-card.is-efetivado_com_pendencia>footer{color:#8a4b0f}.conversation-approval-card.is-efetivado_com_pendencia>header strong{color:#8a4b0f;background:#ffebcc}